Shipments and Returns
Shipping of your package
We aim to provide services that will benefit all our clients. We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read our return policy below, we will do our best to help you.
Items that can be returned / refunded or redeemed within 30 days of receipt must meet the following criteria:
1. Defective items damaged / broken or soiled on arrival.
2. Items received with incorrect size / color.
Items that can be returned / refunded or exchanged within 7 days of receipt must meet the following criteria:
1. The articles did not meet your expectations.
2. Items are unwashed, unworn, unused, with labels and unmodified.
Note: In this situation, we will not be responsible for the return charges.
Conditions of Return:
For items without quality problems, please ensure returned items are unused and in their original packaging. All referral requests must be authorized by our customer service team before being shipped to our return address. Our team will not be able to process returned items without a product return form.
Before making a Referral Request
If you wish to cancel your order while it is being shipped for any reason, you must wait to receive the package in hand before making a request for return. Because cross-border transportation involves complicated procedures, national and international customs clearance as well as local and international carriers and transport agencies.
If you refuse to receive the parcel on delivery or do not pick up your parcel at your local collection point, our customer service department will not be able to judge the situation of the parcel and we will not be able to process your return requests.
If the package is returned to our warehouse for a personal reason of the customer (incorrect address / no recipient, the customer refuses to accept the package / pays the taxes), we will contact you to make you refund the return postage (by PayPal ) and organize the reshipping. However, please understand that no refund will be issued in this situation.
Referral and Refund Address
Return Address: You will need to send your products to our warehouse in China. Please always contact us before returning the items by submitting a ticket to obtain a Product Return Form with the corresponding return address.
If you reside in a country of the European Union, these terms are an agreement between you and camjetfalse LIMITED. According to this agreement, the goods and / or services will be procured by camjetfalse as camjetfalse or camjetfalse depending on the type of payment method used to purchase these services and / or goods. If you reside in another country, then these terms are between you and the site and the services and / or the goods will be directly provided by camjetfalse.
ARTICLE 19 - Transfer of Ownership
Ownership of the items in your order will be transferred to you as the items leave our warehouse and are delivered to the carrier for shipment to the address you specified in your order. All risks and responsibilities related to the items will also be transferred to you at that time. By placing an order on this site, you authorize Camjetfalse LIMITED to engage a third party shipping service on your behalf.