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Money Back Guarantee

Money Back Guarantee
If you are not satisfied with your order or if it presents defects or damage you can request an exchange or a refund
-Our refund and return policy is valid for 30 days. After Delivery If 30 days have passed since your package was delivered, we cannot offer you a full refund or exchange.
you can return the product if you are not satisfied within 30 days of receiving the package you have 30 days

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use of a
software, of a video game, which has been opened.
Any item not in its original condition, damaged or missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery
no longer refundable

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at {email address}. (


We only replace items if they are faulty or damaged. If you need to exchange it for the same item, email us at {email address} ( we will send you a: {physical address}. who to send the article to

Shipping & returns

To return your product, you must send your product to: {physical address}. that we will have communicated to you by email

Need help?

Contact us at {email} for questions regarding refunds and returns. (

Note that
*Import duties and taxes are the buyer’s responsibility and our prices do not include any duties. If the package is strictly checked by customs. You still have to pay taxes to clear customs. We will not be liable for tariffs. Return costs will be borne by the customer due to refusal to clear customs.
* If you have any questions about the product, delivery, service, please feel free to contact us, we will reply at the first time and try our best to help you solve it. Please do not leave negative feedback or open disputes without communication
* Please be sure to open the package and check for damage before signing for it, open the package in the presence of post office personnel, if the package is damaged, or empty (stolen), please ask the post office for official documents, especially the claim paper. Contact us first before taking photos/decompressing videos, we will reply in time.
* If you are satisfied with the product, please give us 5-star feedback, your encouragement is our motivation.



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